Here are 4 related issues and their solutions:

  1. Unable to log in to Google Play Store
  2. Google Service has stopped
  3. Common issues caused by game updates (could be solved by clearing Google Play cache)
  4. Cannot find/download games



1. Unable to log in to Google Play Store

There could be many reasons causing this type of problem.

1. Make sure there is an internet connection in Wakuoo by searching anything in Google Play Store

2. Disable anti-virus software in case of confliction: >Check here for more<

3. Disable firewall in case of confliction: >Check here for more<

4. Reboot your Wifi or switch to another internet connection

5. For certain apps that don't have a network connection, follow the steps below: 

  1. Click “Start” and type “cmd” in the search bar

2. Right-click Command Prompt and choose “Run as admin”

3) Input “netsh winsock reset” and press Enter

4) Reboot your PC


2. Google Service has Stopped

Check this tutorial for detailed solutions


3. Common Issues Caused by Game Updates

Normal issues refer to sudden death, black screen, game crash, and other issues that can be recovered if you restart the game. To avoid this type of issue, you could clear your Google Play Store data and cache.

Swipe down twice from the top toolbar on the homepage of Wakuoo 

>> find settings >> Apps >> Google Play Store 


>> Storage >> Clear Data

Then Reboot Wakuoo and test again


4. Cannot Find/ Download Games

If you don't know how to find games in Wakuoo, check this

If you cannot find your preferred game after searching, check this tutorial