This guide will help you solve issues caused by errorcode 1020/1033 on Windows 7: 

If Wakuoo pops up this notification for you on your Win7 PC, keep reading. 

 

Please kindly note: this guide is NOT suitable for Windows 10 users, Win 10 users could directly ask our Facebook HelpTeam for support.

 

1. Go to Control Panel >> System and Security >> Windows Update >> Change Settings >> Important Updates >> Change the option to Install updates automatically (recommended) 

You don't need to actually update your Windows system, just make sure the icon on the left is changed to a green checkmark as shown in the screenshot below.

***After successfully solving this issue, you could change the option back to Never ask for update.

Control Panel
System and Security
Windows Update
Change settings
Change the option to Install updates automatically (recommended)

 

2. Go to this location path on your PC and find the file Windows6.1-KB3033929.msu, double-click to execute.

C:\Program Files (x86) \ WakuooVM \ WKPlayerVM \ RT \ Windows6.1-KB3033929.msu

***If you don't have the file, go to Wakuoo's website and install the latest version of Wakuoo.

 

 

3. Reboot your PC and relaunch Wakuoo.

If the issue is still not solved, please contact our Facebook HelpTeam!